MultiNotes

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About cookies

Publication date: August 26, 2026

Version: 2.0

Operator: M.V. Kadykov, Individual Entrepreneur

Address: 104A Berezovskaya St., Nizhny Novgorod, Russia

Email for cookie inquiries: This email address is being protected from spambots. You need JavaScript enabled to view it.

Website: www.multinotes.app

  

What are cookies?

Cookies are small text files that a website stores in your browser. They help the site "remember" your actions and settings, as well as collect anonymous statistics to improve its performance.

The MultiNotes technical support website uses cookies only for technical and analytical purposes, as well as to track ad impressions. We do not use cookies for personalized advertising based on personal data from the support form (name, e-mail, etc.).

 

What cookies do we use?

We categorize cookies. This helps you understand which ones are needed for the site to function and which ones are related to analytics and advertising.

Strictly Necessary Cookies

These cookies are essential for the website to function properly. Without them, some features may not work.

Name / Service

Purpose

Storage period

Consent required

CMS session cookies (Joomla)

Maintain the user session, save the state of forms and the shopping cart (if any)

Until the browser is closed

None (technically necessary)

Technical form support cookies

Preserve form state, prevent resubmissions, and help with validation errors.

Until the session ends or for up to 30 minutes.

No

 

 

Analytical cookies

These are used to collect anonymous statistics: how many people visited a page, where they came from, and how long they stayed on the page. This helps us improve the site and support.

Name / Service

Purpose

Storage period

Consent required

Yandex.Metrica (or another counter)

Traffic statistics, behavior analysis, identification of popular support sections

Usually up to 1 year (depending on counter settings)

Yes (if required by law in your jurisdiction)

Google Analytics (if used)

Similarly: anonymized statistics, funnels, bounce rates

Usually up to 2 years

Yes

 

 

Advertising cookies (impression and click tracking)

Used by advertising networks to track impressions and clicks to accurately calculate revenue. The data is collected in an anonymized form.

Name / Service

Purpose

Storage period

Consent required

Yandex Advertising Network (YAN)

Impression/click tracking, ad placement optimization

Depends on network settings (usually from a few days to months)

Yes

 

Google AdSense

Impression/click tracking, ad statistics

Depends on network settings

Yes

 

Important: The personal information you enter in the support form (name, email, problem description, screenshots) is not transferred to advertising networks and is not used for advertising personalization.

 

Third Parties and Their Privacy Policies

Some cookies are set not by the website itself, but by third-party services:

Yandex.Metrica / YAN: Please read Yandex's privacy policy and the cookie policy on the Yandex website.

Google Analytics / AdSense: Please read Google's privacy policy and cookie documentation.

Hosting and CDN: Technical cookies for routing and caching (their duration and purposes vary depending on the provider).

 

Links to third party policies:

Yandex Privacy Policy

Google Privacy Policy

You accept the use of third-party cookies to the extent permitted by their own policies.

 

Legal basis for cookie processing

Cookies are processed on the following grounds:

Strictly necessary cookies: contract performance/provision of website services (technical functionality).

Analytical and advertising cookies: user consent (via banner/checkbox) or the operator's legitimate interest, subject to compliance with legal requirements (anonymized data, IP anonymization, etc.).

 

How to manage cookies

You can manage cookies through your browser settings:

-       Disable all cookies. This may cause the site to function incorrectly (for example, form states may no longer be saved).

-       Disable only third-party cookies (from advertising and analytics networks).

-       Clear cookies manually or set up automatic clearing.

 

Examples of where to find settings in popular browsers:

Chrome: Settings → Privacy and security → Cookies and other site data.

Firefox: Settings → Privacy & Security → Cookies and Site Data.

Safari: Settings → Privacy → Manage Website Data.

Edge: Settings → Privacy, Search & Services → Cookies and Site Data.

The site may also have an interface for revoking consent (a banner with a "Cookie Settings" button or a "Change Choices" link). If such an interface exists, use it—it's the easiest way to manage cookies specifically for our site.

 

Cookie expiration times

Strictly necessary cookies: until the end of the session or up to 30 minutes.

Analytics and advertising cookies: in accordance with the service settings (usually from a few days to 1–2 years).

Once the processing purposes are fulfilled, cookies are automatically deleted or expire.

 

Changes to the Cookies Page

We may update this page as the services we use or legal requirements change. The new version comes into force from the moment of publication on the website. The user is obliged to monitor changes independently.

The date of the last revision is indicated at the top of the page.

 

Contact Us for Questions

If you have any questions about the use of cookies on our website, please contact:

E-mail: info@multinotes.app

Telegram: @m_kadykov